WORKSHOP DETAILS

 C. L. I. C. K. with Your Guests - How a Team in the NBA Creates Memorable Moments for its Guests 

Speaker:  Joy Joslin, Director of Guest Relations & Safety at Oklahoma City Thunder 

 The OKC Thunder's mission is to be fan-centric, empower employees, and create loyalty. Find out how camps can implement some of the successes that they have had using their "CLICK" approach. Joy will introduce you to a totally different thinking…   

✅ guest versus customer 

✅ focus how much you can control 

✅ using your business is an experience

CLICK: Communicate Courteously, Listen to Learn, Initiate Immediately, Create Connections, Know Your Stuff

(Joy Joslin will also be leading 2 more workshops in the Guest Services/First Impressions Track)

Round Table: "One-Man Show Camps" 

Speakers:   Charlie Stephenson, Austin Roach, Eric Spaulding 

Being in charge of any operation can be challenging, but what happens when you're trying to do that without a team to help?  Hear from these three camp veterans who have experienced what that's like.  They will share how they included their families into the ministry, struggled with or were encouraged by their boards, and how they faced the day-to-day struggles of doing it all.  Come with questions! They are all eager to help you succeed in your ministry, too!
 

A Board Prayer 

Speaker:   Dan Bolin, President of Refueling in Flight Ministries  

Churches and ministries rarely rise above the level of their boards. Wise and effective strategic planning, decision making, and financial management are all essential, but beyond these areas of corporate expertise is spiritual health, and this also begins with the board.  A Board Prayer examines the spiritual responsibility of the board to lead by example, not only doing God’s work, but accomplishing the ministry objectives in a godly manner. 

(Dan Bolin will also be leading 2 workshops in the Leadership Development Track)

Stewardship: Being a good steward of God's money, time , and people. 

Speaker:   Adam Tipton 

• What IS stewardship?
• What does it mean to be a good steward of God's time? 
• How can we also be good stewards of God's money and God's people?

The Power of Solar Savings - Solar Holler

Speaker: Thomas Ramey of Solar Holler is a full  is a full service solar installer in WV, VA, KY and OH. We are a rare breed—a fully licensed electrical contracting firm with policy and financing expertise, a finger on the pulse of cutting edge technology, and an absolute commitment to using the power of solar energy to revitalize Appalachian communities. Since 2013 they’ve installed 2,300 solar systems across the Appalachian region--that's about 38,000 kW of power.  
The focus of this workshop will be:

•  Two case studies and installation details at Howells Mill 
•  Incentives available through the Inflation Reduction Act 
•  How to finance solar projects in your area  

Following Up an Accident, Injury or Near Miss

Speaker:   Gus Denzik, President of The Professional Ropes Course Association with certifications in Training, Building and Inspection. He also worked in Christian Camping for over 20 years and has been a dean of camp weeks at Butler Springs Christian Camp for since 1994! 

 The "Nitty-Gritty" About Our Kitchens + Sharing Camp Menus

 Speaker: Diana Follmer, Southern Illinois Christian Service Camp

• Figuring costs for Food Service: What does a budget look like for small camps, medium size camps, large camps? How do you charge for meals? How much? How much of summer camp tuition per child is designated towards food service? Cost per meal vs. what we charge per meal. Summer camp cost per meal vs. retreat cost per meal. 
• Scheduling kitchen staff & shifts. What is realistic to operate rather than facing burnout and overworked employees? How do you pay workers - hourly? Define roles in the kitchen - dishwasher, prepper, main cook, special dietary food prepper, servers, cleaners? 
•  What do you love/hate about your kitchen? What do you allow retreat/rental groups to use (kitchen to cook) vs. what do you provide them? (coffee supplies, etc.) 
•  Food & supply inventory - how does your team let you know when you're running low on essentials? What do you do if something doesn't arrive on the truck - or is not servable? What do you allow retreat/rental groups to use vs. what do you provide them? (coffee supplies, etc.) 
•  How can you speed up efficiency? Tricks of the trade: storage/organization, prep time (utilizing work space), cook time (warmers, etc.), serving (multiple lines), dish clean up, etc. 

Brown Food Service  (Food Vendor for Howell's Mill)

Speaker:   Kevin Skillern, VP of Sales for Brown Food Service 

This session will introduce you to Brown Food Service and our partnering vendors at Howell's Mill. We will: 

• Share ways our team can help you with your meal costs and the quality of your food service. 
• Connect you with several key partners with us who can share new ideas for your camp menu.
• Answer any questions and see how we can help with your camp food service.

Tour of the Kitchen at Glade Springs

It's always fun to se someone else's kitchen! Join us for a behind the scenes look at how The Resort at Glade Springs runs their kitchen. We'll learn how the resort plans their menu, handles food service and what equipment they use most and recommend for camps.